Who We Are
Lawrence IT Solutions commenced operations in December 2019, serving customers globally from the United States to Australia and beyond. With years of experience in both voice and non-voice services, we have earned a reputation as a leading comprehensive service provider. Our solutions are designed to deepen business relationships, enhance transparency, and optimize customer connections, facilitating strategic development through effective execution.
We have established ourselves with a commitment to innovation and a strategic mindset. Our approach enables us to seize new opportunities and deliver advanced results by combining technology, expertise, and talent to achieve operational excellence and measurable outcomes. Leveraging internet-enabled communication, we offer personalized attention to our global clients, assigning dedicated team members as needed for the duration of each project.
Our success is evidenced by contracts across multiple countries, where we localize technologies and connect businesses effectively. Lawrence IT Solutions transforms business development by addressing real challenges and providing reliable insights that strengthen and streamline operations, ensuring efficient delivery of products and services.
Over the years, we have utilized our extensive networks, global resources, and proven track record to help businesses expand into new markets and maximize revenues in existing ones. We are committed to fostering long-term, mutually beneficial relationships by offering skilled solutions in import/export operations, product sourcing, and compelling investment opportunities. Our portfolio includes a diverse range of development solutions and technological capabilities that support day-to-day operations and enhance overall business performance.
Our Best Features
Personal Dialing
In today's world, the majority of people own a mobile phone, with millions unable to imagine life without one. On average, individuals use more than one phone and engage with them at least ten times daily. At our organization, we have integrated modern technology like our own predictive dialer into all types of BPO services. Predictive dialers forecast when agents will be available to take the next call and automatically dial numbers on their behalf. This ensures our agents connect only with leads who answer the calls.
As our standards of professionalism evolve, we place great emphasis on how our staff represents us over the phone. We provide comprehensive phone etiquette training to our highly trained staff to prevent any errors that could jeopardize your valuable prospects. Phone etiquette includes displaying dignity and respect from the first hello to the final goodbye. This approach enables us to successfully convert prospects into valued clients and foster long-term loyalty. Our personalized dialing procedures are managed strategically and with utmost professionalism during office hours.
Training Facilities
Training is the process of enhancing employees' capabilities, skills, and knowledge to perform specific job roles effectively. This continuous process shapes employees' thinking and fosters consistent performance. Proper training significantly improves efficiency and productivity, playing a crucial role in our organizational development and success. We offer tailored training programs that enhance staff performance and productivity, leading to higher customer satisfaction and service quality.
Our well-trained employees consistently deliver both quantity and quality in their work. Every employee in our office undergoes comprehensive training to ensure optimal productivity. Effective training boosts employee morale, job security, and satisfaction, all of which contribute to organizational success and reduce absenteeism.
Our training facilities equip employees to handle their roles proficiently with minimal supervision, minimizing time and effort wastage. By imparting comprehensive knowledge and skills necessary for their jobs, we mitigate the risk of errors and accidents. Employees trained to proficiency are better positioned for promotion, becoming valuable assets to the organization.
Proper training is instrumental in reducing wastage of time, money, and resources, making it a cornerstone of our operational strategy.
Large Infrastructure
Our focus and objectives are far from simple! At Lawrence IT Solutions, we leverage advanced technologies and methodologies to precisely meet our clients' requirements. Our commitment extends to supervising business operations in an economically, environmentally, and socially responsible manner. Our office serves as a unique space where employees enjoy their work environment, distinct from traditional fluorescent-lit cubicles that are often disliked. We prioritize creating conducive rooms and spaces that enhance productivity within our workspace.
At Lawrence IT Solutions, our primary motivation lies in advancing the development and progress of multiple countries partnering with us. We lead the way in designing, constructing, and planning projects across various sectors. Our team of highly experienced, qualified engineers excels in understanding the specific demands of our clients and executing projects precisely to their specifications.
Dedicated Servers
To enhance security, we maintain our own dedicated servers at Lawrence IT Solutions. This ensures that only authorized personnel have access, eliminating the risk of resource consumption by others and preventing machine crashes due to overloads. Our dedicated hosting services are ideal for high-traffic websites that require fast speeds and consistent uptime, catering to agencies with high-profile clients, hosting resellers, and e-commerce businesses.
Equipped with SSD hard drives, our hosting solutions guarantee ample storage space without concerns of capacity limitations. While our services may appear costly, the enhanced performance, reliability, and flexibility they provide are invaluable for large-scale websites that cannot afford to compromise on quality.
24 X 7 Services
Businesses worldwide are increasingly transitioning to 24/7 customer service to maintain high standards in today’s competitive market. The good news is, you don’t have to manage this alone. Our exceptional customer support services, including telephone answering services, are here to support you. Our mission is to align your business with the needs of potential customers and ensure easy accessibility to assist your clientele.
To guarantee this commitment, we provide round-the-clock services. We value your time, and through features like live chats, customers can receive instant assistance at any hour. By offering our 24/7 customer service, your business can confidently enhance customer satisfaction and engagement significantly.
Business Promotion
In business, any communication aimed at persuading people to buy products or services is generally referred to as promotion. Businesses promote their products, brands, and services by targeting specific audiences and finding effective ways to convey their message to them. Establishing an online business presence is crucial for any enterprise. Utilizing social media platforms such as Facebook, Twitter, LinkedIn, and YouTube is one of the most effective methods to connect with customers. We leverage cutting-edge graphics technology to attract customers, share posts, and provide updates with the latest information to support your promotional efforts.
Additionally, we offer blogging services and create platforms for engaging blogs, along with providing SEO services to enhance your website's visibility and contributions to the online community. We provide comprehensive options and solutions tailored to your business needs, ensuring effective advertising, sales promotion, personal selling, and publicity strategies that propel your business forward in the market.
To quickly and effectively communicate your business's value proposition, we employ the elevator pitch—a concise two-line description highlighting what your business offers and how your products or services benefit potential customers.
Know Our History
Lawrence IT Solutions embarked on its journey in December 2019, serving customers globally from the United States to Australia and beyond. With extensive experience in both voice and non-voice services, we have established ourselves as a leading comprehensive service provider. Our solutions are designed to deepen business relationships, enhance transparency, and optimize customer connections, fostering strategic development from planning through execution.
We have built our reputation on a foundation of commitment and a forward-thinking mindset. Our strategic approach enables us to capitalize on new opportunities and deliver advanced outcomes by integrating cutting-edge technologies, skilled professionals, and effective methodologies to achieve operational excellence and measurable results. Leveraging internet-enabled communication, we provide personalized attention to our global clients, assigning dedicated team members based on project scope and size to ensure tailored solutions.
Understanding the importance of connecting businesses and customizing technologies for diverse markets, we have successfully secured contracts across multiple countries. Lawrence IT Solutions introduces a fresh perspective to business development, resolving real challenges and delivering reliable insights that strengthen and streamline operations, ensuring efficient delivery of products and services.
Throughout the years, we have leveraged our extensive global relationships and resources to enable businesses to expand into new markets and enhance revenues in existing ones. Committed to fostering long-term, mutually beneficial relationships, we offer skilled solutions in import/export operations, product sourcing, and compelling investment opportunities. Our portfolio encompasses a diverse range of development solutions and technological capabilities that optimize day-to-day operations and enhance overall business performance.
Our Mission
1.To provide terrific customer satisfaction
2.To provide low cost offshore services
3.To provide a platform for online marketers
4.To make your ideas happen.
5.To provide a hands-on customer support
6.To provide hand crafted, quality code
Our Vision
Vision To Always Be Time Efficient
Vision To Overtake Every Curves
Vision To Strive For Excellence
Meet Our Team
Sarina Bhitrikoty
Managing Director
Rashik Kepchaki
Managing Director
Customer Testimonials / What Our Agents Say
Sarah K.
I had an amazing experience working with Lawrence IT Solutions Private Limited for our new website development. Their team understood our vision perfectly and delivered a website that not only looks stunning but also functions seamlessly. The whole process was smooth and they kept us updated at every step. Highly recommend their web development services!
James L.
Lawrence IT Solutions has an excellent customer support team. Whenever we faced any issues with our website, they were quick to respond and resolve the problems. Their dedication to customer satisfaction is commendable.
Priya S.
We've been using the calling services from Lawrence IT Solutions for over a year now and it has significantly improved our communication with clients. The system is reliable, easy to use, and has a host of features that make our operations smoother. Great service!
Robert D.
Lawrence IT Solutions Private Limited is a reliable partner for web development. They delivered our project on time and exceeded our expectations in terms of design and functionality. Their team is professional, knowledgeable, and always ready to help.
Emily W.
Our company needed a complete revamp of our outdated website and Lawrence IT Solutions provided us with a comprehensive solution. They took care of everything from design to development, and the result was a modern, user-friendly website that has received a lot of positive feedback from our customers.