Chat and Email Services
We make our duty to never miss out customers who come forward inquiring about services or products.
Responsive chat and email support services are crucial for any businesses, especially nowadays when mail and chat box serves a major communication medium. Large-scale enterprises receives plenty of emails in a day, responding each and everymail becomes tedious for comapnies hence outsourcing your email supports to Lawrence IT solutions is the best way to improve your business standards.
Lawrence IT solutions is a leading live chat and email support company and providing customized chat support services for years. We promise to offer cost-effective online chat and email support service with assistance to voluminise your visitors, cutting off the rate of visitors dropout from your website and expand your market reach. Our error-free online live chat and email support services boosts your brand value with automatic upraisal of your customers satisfaction level. We offer a comprehensive range of chat and email support services to global clients, our chat support professionals leverages our exquisite chat manuals to have free conversation with the potential visitors.
With 24*7 availability of help we solve client queries and proffer swift resolution. A facility of visitors chat is provided i.e. our expert agent's quick responses help you hold on to visitors when initiates a chat, without losing any prospect. We have a separate team of enriched developers to handle your customer's complaints, solve the issues of individuals and provide expert consultation on inquiries. We customize your chat and email support services to handle the chats and mails for lead generation and follow-up, a guidance to market campaigns and boosting sales.
We handle your customer's technical queries solving and providing necessary information to vanish the issues with our skilled services. We initiate to uplift your internal team's sales, by our telemarketers who converse through multiple channels. Lawrence IT solutions are recognized for sharing quick information of your products and services through our support operators when customer do not look up for long conversations.
We survey yojr client’s exact problem and deliver precised information. We also work on misllenious requirements like fast information on order pick up and delivery, customise internal and external billing to suit your business, assisting on quick responses and tracking questions. Our chat and email systems are secured and SSL based with a provision to leave in a message when offline. We have multi language featuring our chat and email support, your customers are in our safe hands. Link, proactive messages, pages and even images can be sent seamlessly.
As fast-paced world scenario, we tend to offer excellent video chat services for fine and speedy results. At Lawrence IT solutions, we monitor a large number of guests through real-time activity monitor. We throughly survey the visitors history, track the type of browsing history, the time a visitor spends on a particular page. Our well-trained team uses the latest software and also customise any software according to your preference.
Alternatively, we also suggest the best chat and email support by surveillance based on the volume and type and state of your business requirements. Your customers are also our customers, hence our support professionals provide expert services for information on products/services, technical support, customer services, lead generation, queries related to billing, assistance in ordering, order verification and order processing queries amongst others.
We provide services on a 24x7x 365 days basis. Your customers will be able to get immediate answers to their queries also provide unknown information to customers about your business products and services with our chat and email support services. Our tailor-made team provides cross-sell and up-sell facilities to your customers. We deliver you and your customers with detailed statistics, reports and chat satisfaction surveys.
Outsource chat and email support to Lawrence IT solutions, let us help you benefit your increase in revenue, more visitors converted to promising clients to your website. Witness a short sales cycle as your customer's queries will be immediately addressed by our instantaneous services. Our expert support services increases the customer loyalty and instill trust in your customers.